When voice strikes aim, conversion rate increases. We being voice over recording studio, IVR company, telephone hold message producer, music recording company or just one stop audio production house provide wide range of audio services that include telephone hold message, interactive voice recording, call centre recording, multi-lingual recording, in-store message and radio commercials.
We are a company with 4 decades of versatile experience but that is something all know. So, I will talk about what makes us favorite of business people when it comes to Telephone Hold Message and IVR. But before moving on it, let me present quick facts that will bring the need of Telephone Hold Message and IVR in spotlight.
Telephone Hold Message
- On average 7 out of 10 business callers are placed on-hold (You see a humongous opportunity to covert target market in your clients)
- 88% of callers surveyed want to hear product information on-hold and will stay on the line longer if provided with this information – roughly 20% said that they have purchased additional products based on information they heard while on-hold.
- 34% of callers who hang up will not call back (You may never get chance to connect with them again)
- 40% of customers prefer self-service to human contact. (And as we know customer is king)
- By 2020, the customer will manage 85% of the relationship with an enterprise without interacting with a human (Who would want to stay behind in the competition of developing strong relationship with customers?)
Hope these would have helped you understand the necessity of Telephone Hold Message and IVR in today’s time. Now, let me tell you why Studio 52 should be your preference while selecting an audio production company for your business.
- Background music
Sound is a crucial part of any audio message. We have an extensive library of wide range of sounds to complement voice message of your brand.
- Pool of Languages
To cater a global clientele, our team can deliver message in more than 20 languages that include Arabic, Hindi, English, Urdu, and plenty of dialects.
- Prompt Delivery
We understand the importance of time in your business; hence, in as short as 2 days after approval of script, we deliver the audio solution.
We believe technology can be as interesting as interaction with humans. So, we script and execute IVR and Telephone Hold Message in a way that enhances customer experience.
- Apt Audio Solutions
First we understand your requirement and then develop IVR or Telephone Hold Message so, the time of delivery can be reduced and callers’ queries can be solved effectively.
World is moving towards digitization and in this process to hold the customer loyalty, we need to stay connected with customers in a way they like. Studio 52 is a company who provides IVR System and Telephone Hold Message in Dubai to over 2000 prestigious clients and numbers are still growing. If you think Studio 52 can unlock the opportunities of growth, connect with us at www.studio52.tv/contact