{"id":15126,"date":"2017-12-27T05:58:00","date_gmt":"2017-12-27T05:58:00","guid":{"rendered":"https:\/\/studio52.tv\/?p=15126"},"modified":"2024-04-17T10:05:51","modified_gmt":"2024-04-17T10:05:51","slug":"while-on-hold-silence-is-not-golden","status":"publish","type":"post","link":"https:\/\/studio52.tv\/blog\/while-on-hold-silence-is-not-golden\/","title":{"rendered":"While On-hold, Silence Is Not Golden!"},"content":{"rendered":"

Whether you have a pro voice talent that records phone greetings and on hold messages<\/u><\/a><\/strong><\/span> than that demonstrates that you are a company that pays attention to detail, values their clients and appreciates quality and professionalism.\u00a0By entrusting their recordings to a pro voice over<\/strong><\/span> they know they’ll get a top quality audio recording<\/strong><\/span> in the audio format demanded by their phone system. The script will be read by a knowledgeable narrator who might deliver a clear, persuasive and regulated voice over. In case your business utilizes an on Hold message<\/strong><\/span> as part of the phone recordings bundle, this shows a company that looks after their callers.<\/p>\n

They know that a caller may get frustrated on hold if faced with only silence.\u00a0They’d like to create the on hold experience as enjoyable possible and aim to provide an educational and entertaining message in addition to reassuring them they are a valued client.\u00a0An expert on hold message<\/u><\/b><\/a><\/strong><\/span> shouldn’t only enhance your business image; it should also promote your business services and products. Your telephone hold messages<\/strong><\/span> must inform your callers about your general working time, where you are located, together with other frequently asked questions. Notably your messages must say what you or your company can do, how you can do it and how it can help your callers and resolve their issues. You’ve your caller\u2019s undivided attention so utilize it to efficiently promote your company. Many researches have shown that callers placed on hold really make purchase decisions based upon what they hear while they’re on hold.<\/p>\n

Choose your on-hold service provider<\/strong><\/span><\/p>\n

On hold messages<\/strong><\/span> are a great way to sustain interest of callers and at the same time advertising your business. In fact 85% of callers prefer on hold messages over silence. It is proven that callers stay on the line up to 25% longer when provided with on hold messages compared to silence or mere background music. So, it is obviously a wise choice to go for on hold messages. And just the same, it is equally important to select a right telephone hold message provider<\/a><\/strong><\/span>. Because the highest proportion of your marketing budget is spent on inducing a customer call. So when you do receive that call, you must leave no stones upturned to ensure that the call is handled efficiently. Be wise while selecting an appropriate\u00a0telephone hold message<\/strong><\/span> provider.<\/p>\n

Why STUDIO 52<\/strong><\/span><\/p>\n

As you know, we have versatile experience of more than 4 decades and a team of professionals who take every step that work in the favor of your brand. But apart from that, while purely talking about audio production<\/strong><\/span> we have many reasons for which you can choose us.<\/p>\n