{"id":24821,"date":"2022-11-16T06:17:12","date_gmt":"2022-11-16T06:17:12","guid":{"rendered":"https:\/\/studio52.tv\/blog\/?p=24821"},"modified":"2024-05-14T06:15:04","modified_gmt":"2024-05-14T06:15:04","slug":"how-to-create-custom-on-hold-messages-professionally","status":"publish","type":"post","link":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/","title":{"rendered":"How To Create Custom On-Hold Messages Professionally"},"content":{"rendered":"<p><span style=\"font-weight: 400; color: #000000;\">You&#8217;ve probably been on hold with a company and noticed that they have a pre-recorded message playing while you wait. These on-hold messages can be quite effective at keeping customers&#8217; minds off the time and helping them feel more at ease. But did you know some companies take on-hold messaging for business to the next level by creating custom messages for their clients? It&#8217;s true!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Creating customized on-hold messages is possible and incredibly simple if done correctly. Here&#8217;s how:<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Content<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Select_The_Best-automated_Message_System\" title=\"Select The Best-automated Message System\">Select The Best-automated Message System<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#It_Should_Be_Easy_To_Use\" title=\"It Should Be Easy To Use\u00a0\">It Should Be Easy To Use\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#It_Should_Be_Affordable\" title=\"It Should Be Affordable\">It Should Be Affordable<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Prepare_And_Organize_Your_Script\" title=\"Prepare And Organize Your Script\">Prepare And Organize Your Script<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Record_A_Professional_On-hold_Message\" title=\"Record A Professional On-hold Message\">Record A Professional On-hold Message<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Play_Music_While_The_Customer_Is_On-hold\" title=\"Play Music While The Customer Is On-hold\">Play Music While The Customer Is On-hold<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Perform_A_Quality_Check\" title=\"Perform A Quality Check\">Perform A Quality Check<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Avail_The_Opportunity_To_Promote_Your_Business\" title=\"Avail The Opportunity To Promote Your Business\">Avail The Opportunity To Promote Your Business<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#Bottom_Line\" title=\"Bottom Line\">Bottom Line<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Select_The_Best-automated_Message_System\"><\/span><b>Select The Best-automated Message System<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">When selecting an automated message system, there are several key considerations and best practices for on-hold messages to keep in mind.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"It_Should_Be_Easy_To_Use\"><\/span><b>It Should Be Easy To Use\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400; color: #000000;\">You want a system with all the features you need, but it must be simple enough to figure out how everything works. Choosing a product that is intuitive will make setup a breeze and ensure that everyone on staff knows how to use it properly.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"It_Should_Be_Affordable\"><\/span><b>It Should Be Affordable<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400; color: #000000;\">The goal here is not only for your business&#8217; automated messages to sound professional but also to give listeners an accurate impression of what kind of company you run. But, of course, it can&#8217;t happen if you&#8217;re spending enough money or being charged exorbitant fees every month (or year). The last thing any small business wants is for its marketing budget to take up half its profits! So look for an option that gives users powerful tools without draining their accounts dry every month (or year).<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Prepare_And_Organize_Your_Script\"><\/span><b>Prepare And Organize Your Script<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">Before you begin recording the script, you must realize that you&#8217;ll want to prepare and organize this message. The following considerations are vital in creating an on-hold message:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Use a professional-sounding on-hold message script. Using professional terminology will make your message sound more official and reliable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Be concise and direct in what you say. Your customer doesn&#8217;t want to listen to a long, rambling spiel about how amazing your product or service is; they just want the facts! Make sure everything is clear and concise before recording so that nobody gets confused or bored while listening on hold!<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Stay consistent with <\/span><a style=\"color: #000000;\" href=\"https:\/\/mailchimp.com\/resources\/4-ways-to-maintain-brand-consistency\/\"><span style=\"font-weight: 400;\"><span style=\"color: #0000ff;\">branding guidelines<\/span><\/span><\/a><span style=\"font-weight: 400;\"> across other marketing channels (website, social media profiles). Customers should be able to identify with who they&#8217;re listening too as soon as they hear them speak on hold as well &#8211; make sure there aren&#8217;t any discrepancies between this channel&#8217;s messaging vs others!<\/span><\/span><\/li>\n<\/ul>\n<p><strong>Also Read: <a href=\"https:\/\/studio52.tv\/blog\/benefits-audio-marketing-techniques-business-growth\/\" target=\"_blank\" rel=\"noopener\">Benefits of Audio Marketing Techniques for Business growth<\/a><\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Record_A_Professional_On-hold_Message\"><\/span><b>Record A Professional On-hold Message<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">An on-hold message must be carefully written and recorded to ensure it is effective. Here are some tips for creating and recording a creative on-hold message:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/martech.org\/research-audience\/\"><span style=\"font-weight: 400;\"><span style=\"color: #0000ff;\">Research your audience<\/span><\/span><\/a><span style=\"font-weight: 400;\"> before writing your script to know who will listen. It will help you determine what kind of tone and language your audience expects from your company&#8217;s messages.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Keep it short and sweet. Most people don&#8217;t want to listen to an endless spiel when on hold; they want specific information quickly to get back to what they were doing before picking up the phone. So your script should be at most 60 seconds in length.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Don&#8217;t read off a script. You may think that reading off a script will save time, but it&#8217;s much more difficult for listeners than speaking because pauses between each line make it sound unnatural and robotic rather than friendly and engaging, like someone talking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Record your message in a quiet, professional environment. If you have the option of recording at home or in the office, choose the latter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Use a <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.tomsguide.com\/best-picks\/best-microphones\"><span style=\"font-weight: 400;\">good quality microphone<\/span><\/a><\/span><span style=\"font-weight: 400;\"> with plenty of options for sound level adjustment (i.e., compression).<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Record your message at the highest possible quality \u2014 this is important because an on-hold message that sounds like it was recorded on an old cassette tape will be distracting to callers and hurt your business&#8217;s overall brand perception.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Practice every sentence until you are comfortable with it before moving on to another one (or simply read through all of them once for practice). Don&#8217;t worry about mistakes \u2014 just focus on getting each part right so that when you come back later with fresh eyes, there won&#8217;t be any surprises when reading from the script!<\/span><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Play_Music_While_The_Customer_Is_On-hold\"><\/span><b>Play Music While The Customer Is On-hold<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Music is a great way to set the tone for your on-hold message. It is used to reinforce the brand or help create an environment more conducive to engagement with the message. If you\u2019re having trouble deciding, consider whether or not you have used any <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.masterclass.com\/articles\/music-marketing\"><span style=\"font-weight: 400;\">music in your marketing campaigns<\/span><\/a><\/span><span style=\"font-weight: 400;\"> and see if those options are available for purchase. The same goes for music clips from Youtube commercials, which may also go on hold messages in some cases.<\/span><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Perform_A_Quality_Check\"><\/span><b>Perform A Quality Check<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">After recording your <a style=\"color: #000000;\" href=\"https:\/\/studio52.tv\/audio\/telephone-hold-message\"><span style=\"color: #0000ff;\">on-hold message<\/span><\/a>, performing a quality check is essential. This will help you find any errors or mistakes that could cause problems when you install the message on hold.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Quality control of recordings is especially important because phone calls are recorded and monitored by companies such as police departments, credit card companies, and banks. If there&#8217;s something wrong with your recording, they may not be able to use it as evidence in court cases against them. If this happens and your case goes to court, it could cost time and money for both parties involved in the lawsuit or investigation. In addition to criminal cases affecting one person at a time, these types of situations also impact large corporations like airlines which use recordings from customers&#8217; phones when investigating customer service issues related to flight delays or lost luggage claims &#8211; meaning lots of people could be impacted negatively if there were issues with those recordings!<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Quality control of music tracks is also important because many businesses use custom music tracks during their call transfer process (elevator music). Music tracks that don&#8217;t sound good can cause customers&#8217; moods\/emotions like frustration which lead them into impatience while waiting on hold until someone comes back online so they can talk with them directly instead.&#8221;<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Avail_The_Opportunity_To_Promote_Your_Business\"><\/span><b>Avail The Opportunity To Promote Your Business<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">On-hold messages are an opportunity to provide useful information, promote new products and services or instill a sense of confidence in your business.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">A professional-sounding on-hold message can make all the difference between an irate customer venting their frustration over their long wait time on social media, and having that same person leave a glowing review about how great the company is. On-hold messages should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Be short and concise (no more than 60 seconds)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Provide important information that customers want to know while they&#8217;re waiting (e.g., locations\/hours of operation)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Promote products or services so you can begin building relationships with potential customers who may not be aware of what you have to offer<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Bottom_Line\"><\/span><b>Bottom Line<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The goal of any business is to make its customers happy, which means providing them with valuable information and a sense of confidence in your company. The above steps will help guide you through this process and ensure your message is heard and understood by those who listen. If you want to make an impact, <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/studio52.tv\/\">Studio52<\/a><\/span><span style=\"font-weight: 400;\">\u00a0can help you create custom on-hold messages to keep your customers engaged and interested in your company.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You&#8217;ve probably been on hold with a company and noticed that they have a pre-recorded message playing while you wait. These on-hold messages can be quite effective at keeping customers&#8217; minds off the time and helping them feel more at ease. But did you know some companies take on-hold messaging for business to the next&hellip;<\/p>\n","protected":false},"author":1,"featured_media":24822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1377,1351,1354,1299,1369,1347,1348,1368,1360,1340,1349,1375,1325,1362,1358,1350,1359,1352,1346,1322,1330,1370,1371,1361,1342,1353,1341,1372,1356,1355,1373,1364,1344,1366,1374,1367,1343,1345,1328,1363,1376,1327],"tags":[630,1160,1158,116,457,1157,1159],"class_list":["post-24821","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-abu-dhabi","category-airlines","category-airport","category-audio-production","category-bahrain","category-banks","category-call-center","category-colleges","category-commercial","category-construction","category-corporate","category-dubai","category-dubbing","category-education","category-fmcg","category-government-bodies","category-healthcare","category-hospitals","category-hotels","category-ivr-production","category-ivr-service","category-kuwait","category-lebanon","category-manufacturing","category-marine","category-office-interior","category-oil-and-gas","category-oman","category-onshore-and-offshore-rig","category-petroleum","category-qatar","category-real-estate","category-refinery-powerplant","category-restaurants","category-saudi-arabia","category-school","category-seaport","category-shopping-mall","category-telephone-on-hold-message","category-training","category-uae","category-voice-over-artist","tag-audio","tag-best-practices-for-on-hold-messages","tag-creative-on-hold-messages","tag-custom-on-hold-messages","tag-on-hold-messages","tag-on-hold-messages-for-business","tag-on-hold-messages-script"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Create Custom On-Hold Messages Professionally<\/title>\n<meta name=\"description\" content=\"Craft professional custom on-hold messages with ease using Studio52&#039;s expert tips. Elevate your caller experience and enhance brand perception effortlessly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Create Custom On-Hold Messages Professionally\" \/>\n<meta property=\"og:description\" content=\"Craft professional custom on-hold messages with ease using Studio52&#039;s expert tips. Elevate your caller experience and enhance brand perception effortlessly.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\" \/>\n<meta property=\"og:site_name\" content=\"Studio 52\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/studio52communications\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-16T06:17:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-14T06:15:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rashida Saeed\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Studio52media\" \/>\n<meta name=\"twitter:site\" content=\"@Studio52media\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rashida Saeed\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\"},\"author\":{\"name\":\"Rashida Saeed\",\"@id\":\"https:\/\/studio52.tv\/blog\/#\/schema\/person\/d9c0b49333d46ebca8abbef010c41717\"},\"headline\":\"How To Create Custom On-Hold Messages Professionally\",\"datePublished\":\"2022-11-16T06:17:12+00:00\",\"dateModified\":\"2024-05-14T06:15:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\"},\"wordCount\":1200,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/studio52.tv\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg\",\"keywords\":[\"Audio\",\"best practices for on-hold messages\",\"creative on-hold messages\",\"custom on hold messages\",\"on hold messages\",\"on-hold messages for business\",\"on-hold messages script\"],\"articleSection\":[\"Abu Dhabi\",\"Airlines\",\"Airport\",\"Audio Production\",\"Bahrain\",\"Banks\",\"Call Center\",\"Colleges\",\"Commercial\",\"Construction\",\"Corporate\",\"Dubai\",\"Dubbing\",\"Education\",\"FMCG\",\"Government Bodies\",\"Healthcare\",\"Hospitals\",\"Hotels\",\"IVR Production\",\"IVR Service\",\"Kuwait\",\"Lebanon\",\"Manufacturing\",\"Marine\",\"Office Interior\",\"Oil and Gas\",\"Oman\",\"Onshore and Offshore Rig\",\"Petroleum\",\"Qatar\",\"Real Estate\",\"Refinery &amp; Powerplant\",\"Restaurants\",\"Saudi Arabia\",\"School\",\"Seaport\",\"Shopping Mall\",\"Telephone on hold message\",\"Training\",\"UAE\",\"Voice Over Artist\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\",\"url\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\",\"name\":\"How To Create Custom On-Hold Messages Professionally\",\"isPartOf\":{\"@id\":\"https:\/\/studio52.tv\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg\",\"datePublished\":\"2022-11-16T06:17:12+00:00\",\"dateModified\":\"2024-05-14T06:15:04+00:00\",\"description\":\"Craft professional custom on-hold messages with ease using Studio52's expert tips. Elevate your caller experience and enhance brand perception effortlessly.\",\"breadcrumb\":{\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage\",\"url\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg\",\"contentUrl\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg\",\"width\":2500,\"height\":1250,\"caption\":\"on hold messages\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/studio52.tv\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Audio Production\",\"item\":\"https:\/\/studio52.tv\/blog\/audio-production\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Dubbing\",\"item\":\"https:\/\/studio52.tv\/blog\/audio-production\/dubbing\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"How To Create Custom On-Hold Messages Professionally\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/studio52.tv\/blog\/#website\",\"url\":\"https:\/\/studio52.tv\/blog\/\",\"name\":\"Studio 52\",\"description\":\"Media Production Service Provider UAE| Saudi Arabia\",\"publisher\":{\"@id\":\"https:\/\/studio52.tv\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/studio52.tv\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/studio52.tv\/blog\/#organization\",\"name\":\"Studio52 Video Production Company Dubai | UAE | Saudi Arabia\",\"url\":\"https:\/\/studio52.tv\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/studio52.tv\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2021\/03\/Untitled-design-1.png\",\"contentUrl\":\"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2021\/03\/Untitled-design-1.png\",\"width\":125,\"height\":124,\"caption\":\"Studio52 Video Production Company Dubai | UAE | Saudi Arabia\"},\"image\":{\"@id\":\"https:\/\/studio52.tv\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/studio52communications\",\"https:\/\/x.com\/Studio52media\",\"https:\/\/www.instagram.com\/studio52.tv\",\"https:\/\/www.linkedin.com\/company\/studio-52-arts-production-llc\/\",\"https:\/\/www.pinterest.com\/studio52mediacommunication\",\"https:\/\/www.youtube.com\/user\/studio52video\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/studio52.tv\/blog\/#\/schema\/person\/d9c0b49333d46ebca8abbef010c41717\",\"name\":\"Rashida Saeed\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/studio52.tv\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c714d67142fdfe24875392eb3954010af95e05c25fbeac7336151db58d0a3c67?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c714d67142fdfe24875392eb3954010af95e05c25fbeac7336151db58d0a3c67?s=96&d=mm&r=g\",\"caption\":\"Rashida Saeed\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Create Custom On-Hold Messages Professionally","description":"Craft professional custom on-hold messages with ease using Studio52's expert tips. Elevate your caller experience and enhance brand perception effortlessly.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/","og_locale":"en_US","og_type":"article","og_title":"How To Create Custom On-Hold Messages Professionally","og_description":"Craft professional custom on-hold messages with ease using Studio52's expert tips. Elevate your caller experience and enhance brand perception effortlessly.","og_url":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/","og_site_name":"Studio 52","article_publisher":"https:\/\/www.facebook.com\/studio52communications","article_published_time":"2022-11-16T06:17:12+00:00","article_modified_time":"2024-05-14T06:15:04+00:00","og_image":[{"width":2500,"height":1250,"url":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg","type":"image\/jpeg"}],"author":"Rashida Saeed","twitter_card":"summary_large_image","twitter_creator":"@Studio52media","twitter_site":"@Studio52media","twitter_misc":{"Written by":"Rashida Saeed","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#article","isPartOf":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/"},"author":{"name":"Rashida Saeed","@id":"https:\/\/studio52.tv\/blog\/#\/schema\/person\/d9c0b49333d46ebca8abbef010c41717"},"headline":"How To Create Custom On-Hold Messages Professionally","datePublished":"2022-11-16T06:17:12+00:00","dateModified":"2024-05-14T06:15:04+00:00","mainEntityOfPage":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/"},"wordCount":1200,"commentCount":0,"publisher":{"@id":"https:\/\/studio52.tv\/blog\/#organization"},"image":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage"},"thumbnailUrl":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg","keywords":["Audio","best practices for on-hold messages","creative on-hold messages","custom on hold messages","on hold messages","on-hold messages for business","on-hold messages script"],"articleSection":["Abu Dhabi","Airlines","Airport","Audio Production","Bahrain","Banks","Call Center","Colleges","Commercial","Construction","Corporate","Dubai","Dubbing","Education","FMCG","Government Bodies","Healthcare","Hospitals","Hotels","IVR Production","IVR Service","Kuwait","Lebanon","Manufacturing","Marine","Office Interior","Oil and Gas","Oman","Onshore and Offshore Rig","Petroleum","Qatar","Real Estate","Refinery &amp; Powerplant","Restaurants","Saudi Arabia","School","Seaport","Shopping Mall","Telephone on hold message","Training","UAE","Voice Over Artist"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/","url":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/","name":"How To Create Custom On-Hold Messages Professionally","isPartOf":{"@id":"https:\/\/studio52.tv\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage"},"image":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage"},"thumbnailUrl":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg","datePublished":"2022-11-16T06:17:12+00:00","dateModified":"2024-05-14T06:15:04+00:00","description":"Craft professional custom on-hold messages with ease using Studio52's expert tips. Elevate your caller experience and enhance brand perception effortlessly.","breadcrumb":{"@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#primaryimage","url":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg","contentUrl":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2022\/11\/Audio-hold-messages-.jpg","width":2500,"height":1250,"caption":"on hold messages"},{"@type":"BreadcrumbList","@id":"https:\/\/studio52.tv\/blog\/how-to-create-custom-on-hold-messages-professionally\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/studio52.tv\/blog\/"},{"@type":"ListItem","position":2,"name":"Audio Production","item":"https:\/\/studio52.tv\/blog\/audio-production\/"},{"@type":"ListItem","position":3,"name":"Dubbing","item":"https:\/\/studio52.tv\/blog\/audio-production\/dubbing\/"},{"@type":"ListItem","position":4,"name":"How To Create Custom On-Hold Messages Professionally"}]},{"@type":"WebSite","@id":"https:\/\/studio52.tv\/blog\/#website","url":"https:\/\/studio52.tv\/blog\/","name":"Studio 52","description":"Media Production Service Provider UAE| Saudi Arabia","publisher":{"@id":"https:\/\/studio52.tv\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/studio52.tv\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/studio52.tv\/blog\/#organization","name":"Studio52 Video Production Company Dubai | UAE | Saudi Arabia","url":"https:\/\/studio52.tv\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/studio52.tv\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2021\/03\/Untitled-design-1.png","contentUrl":"https:\/\/studio52.tv\/blog\/wp-content\/uploads\/2021\/03\/Untitled-design-1.png","width":125,"height":124,"caption":"Studio52 Video Production Company Dubai | UAE | Saudi Arabia"},"image":{"@id":"https:\/\/studio52.tv\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/studio52communications","https:\/\/x.com\/Studio52media","https:\/\/www.instagram.com\/studio52.tv","https:\/\/www.linkedin.com\/company\/studio-52-arts-production-llc\/","https:\/\/www.pinterest.com\/studio52mediacommunication","https:\/\/www.youtube.com\/user\/studio52video"]},{"@type":"Person","@id":"https:\/\/studio52.tv\/blog\/#\/schema\/person\/d9c0b49333d46ebca8abbef010c41717","name":"Rashida Saeed","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/studio52.tv\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c714d67142fdfe24875392eb3954010af95e05c25fbeac7336151db58d0a3c67?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c714d67142fdfe24875392eb3954010af95e05c25fbeac7336151db58d0a3c67?s=96&d=mm&r=g","caption":"Rashida Saeed"}}]}},"_links":{"self":[{"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/posts\/24821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/comments?post=24821"}],"version-history":[{"count":5,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/posts\/24821\/revisions"}],"predecessor-version":[{"id":26915,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/posts\/24821\/revisions\/26915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/media\/24822"}],"wp:attachment":[{"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/media?parent=24821"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/categories?post=24821"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studio52.tv\/blog\/wp-json\/wp\/v2\/tags?post=24821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}