{"id":30402,"date":"2025-01-04T09:31:19","date_gmt":"2025-01-04T09:31:19","guid":{"rendered":"https:\/\/studio52.tv\/blog\/?p=30402"},"modified":"2025-06-17T06:31:40","modified_gmt":"2025-06-17T06:31:40","slug":"choosing-right-voice-and-music-for-telephone-hold-message","status":"publish","type":"post","link":"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/","title":{"rendered":"Choosing the Right Voice and Music for Your Telephone Hold Message"},"content":{"rendered":"<p><span style=\"font-weight: 400; color: #000000;\">In today&#8217;s fast-paced business world, every interaction with your customers matters. From the moment they dial your number, their experience can make or break their perception of your brand. One often-overlooked aspect of this experience is the telephone hold message.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">When a customer is placed on hold, the right voice and music can significantly impact their perception of your business. It&#8217;s not just about keeping them entertained, but about creating a professional and positive atmosphere that reflects your brand identity.<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">In this article, we delve into the importance of selecting the right voice and music for your <\/span><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/studio52.tv\/audio\/on-hold-messaging\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">telephone on hold message<\/span><\/a><\/span><span style=\"font-weight: 400;\">. We explore how these elements can enhance the caller experience and leave a lasting impression on your customers.<\/span><\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Content<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#Influence_of_Music_and_Voice_Changes_Caller_Perception\" title=\"Influence of Music and Voice Changes Caller Perception\">Influence of Music and Voice Changes Caller Perception<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#Factors_to_Consider_While_Choosing_Voice_Talent\" title=\"Factors to Consider While Choosing Voice Talent\">Factors to Consider While Choosing Voice Talent<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#Matching_Music_to_Your_Brand_Identity\" title=\"Matching Music to Your Brand Identity\">Matching Music to Your Brand Identity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#Customise_Voice_Experience_According_to_User_Base\" title=\"Customise Voice Experience According to User Base\u00a0\">Customise Voice Experience According to User Base\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#How_to_Integrate_Voice_Music_and_Script_Seamlessly_to_Create_Engagement\" title=\"How to Integrate Voice, Music, and Script Seamlessly to Create Engagement\">How to Integrate Voice, Music, and Script Seamlessly to Create Engagement<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/studio52.tv\/blog\/choosing-right-voice-and-music-for-telephone-hold-message\/#FAQs\" title=\"FAQs\">FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Influence_of_Music_and_Voice_Changes_Caller_Perception\"><\/span><span style=\"font-weight: 400; color: #000000;\">Influence of Music and Voice Changes Caller Perception<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">When it comes to telephone hold messages, the influence of music and voice cannot be overstated. These elements serve as the first point of contact for callers and can significantly shape their perception of your brand and message.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Setting the Tone<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">The choice of music sets the tone for the caller&#8217;s experience. Whether it&#8217;s calming and soothing melodies or upbeat and energetic tunes, the music you select should align with your brand&#8217;s personality and values. A luxury brand could opt for classical music to convey sophistication, while a tech startup might choose modern and dynamic beats to reflect energy and innovation.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Creating Emotional Connection<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Music has the power to evoke emotions and create a connection with your callers. By selecting the right music genre and tempo, you can resonate with your target audience and enhance their overall experience. A study conducted by the Journal of Applied Social Psychology found that callers perceive <\/span><span style=\"color: #3366ff;\"><span style=\"font-weight: 400;\"><span style=\"color: #000000;\">shorter wait times when listening to music<\/span><\/span><\/span><span style=\"font-weight: 400;\"> they enjoy, highlighting the importance of choosing music that resonates with your audience.<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Voice Over Impact<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Just like music, the <\/span><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/studio52.tv\/audio\/voice-over-artist\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">voice-over artist<\/span><\/a><\/span><span style=\"font-weight: 400;\"> plays a crucial role in shaping caller perception. The tone, pace, and accent of the voice can convey professionalism, friendliness, and trustworthiness. It&#8217;s essential to select a voice that reflects your brand&#8217;s personality and resonates with your target audience. Whether it&#8217;s a warm and inviting voice or a confident and authoritative one, the voice-over should align with your brand&#8217;s image and values.<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Consistency and Brand Identity<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Consistency is key when it comes to telephone hold messages. The music and voice-over should be consistent with your brand identity across all communication channels. This helps reinforce brand recognition and builds trust with your callers. By maintaining a cohesive brand voice and style, you can create a seamless and memorable caller experience.<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Here are a few more things to consider when <\/span><a href=\"https:\/\/studio52.tv\/contact-us\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\"><span style=\"font-weight: 400;\">hiring the voice-over service<\/span><\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Factors_to_Consider_While_Choosing_Voice_Talent\"><\/span><span style=\"font-weight: 400; color: #000000;\">Factors to Consider While Choosing Voice Talent<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">Selecting the right voice talent for your telephone hold message is crucial to effectively convey your brand message and create a positive caller experience. Here are some key factors to consider when choosing voice talent.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Tone<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">The tone of the voice should align with your brand&#8217;s personality and the message you want to convey. Whether you&#8217;re aiming for a friendly, authoritative, or conversational tone, ensure that the voice talent can deliver it convincingly. Consider the emotions you want to evoke in your callers and choose a voice that can effectively convey those feelings.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Accent<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Depending on your target audience and geographic location, the accent of the voice artist can play a significant role in how callers perceive your brand. If your business serves a diverse clientele or operates in multiple regions, consider selecting a voice talent with a local accent that is easily understood by all callers.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Professionalism<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Professionalism is paramount when it comes to telephone hold messages. The voice talent should exhibit clear diction, proper pronunciation, and impeccable delivery. Professional voice talent can instil confidence in your callers and reflect positively on your brand&#8217;s reputation.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Experience and Expertise\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Look for voice talents with experience in recording telephone hold messages or similar voice-over work. Experienced voice talents understand the nuances of pacing, intonation, and timing required for effective communication in this medium. They can also offer valuable insights and suggestions to enhance your message.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Compatibility with Brand Image<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">The voice talent you choose should be compatible with your brand image and values. Consider factors such as gender, age, and vocal style to ensure alignment with your brand&#8217;s identity. For example, a youthful and energetic voice may be suitable for a trendy startup, while a mature and authoritative voice may be more fitting for a corporate brand.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Sample Auditions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Before making a final decision, request sample auditions from potential voice talents. This allows you to assess their suitability for your project and ensure they can deliver the desired tone and style. Pay attention to factors such as clarity, warmth, and professionalism in their recordings.<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\"><strong>Want to know more about the:\u00a0<\/strong> <a href=\"https:\/\/studio52.tv\/blog\/what-are-the-qualities-to-look-for-when-selecting-a-voice-over-artist\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">What Are The Qualities To Look For When Selecting A Voice-over Artist?\u00a0<\/span><\/a><\/span><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Matching_Music_to_Your_Brand_Identity\"><\/span><span style=\"font-weight: 400; color: #000000;\">Matching Music to Your Brand Identity<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">Just as your brand has its own unique identity and values, the music you choose should align seamlessly with these aspects to reinforce brand recognition and leave a lasting impression on your callers.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Reflecting Brand Personality<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Your brand has its distinct personality, whether it&#8217;s sophisticated and upscale or friendly and approachable. The music you select should mirror this personality to create a cohesive brand image.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Eliciting Emotions\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Music has the power to evoke emotions and create a connection with your audience. By choosing music that resonates with your brand&#8217;s values and resonates with your target demographic, you can elicit the desired emotional response from your callers. Whether it&#8217;s a sense of calm and relaxation or excitement and anticipation, the right music can set the tone for a positive caller experience.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Enhancing Brand Recognition<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Consistency is key when it comes to reinforcing brand recognition. By using the same music across all your communication channels, including telephone hold messages, you can create a cohesive brand identity that is instantly recognizable to your callers. This helps strengthen brand recall and builds trust and familiarity with your audience over time.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The goal of matching music to your brand identity is to create a memorable caller experience that leaves a positive impression. When callers are placed on hold, the music they hear should reinforce the image and values of your brand, enhancing their overall perception and satisfaction with your company.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Customise_Voice_Experience_According_to_User_Base\"><\/span><span style=\"font-weight: 400; color: #000000;\">Customise Voice Experience According to User Base\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">When crafting your telephone hold message, it&#8217;s essential to consider the diverse preferences and demographics of your customer base. By customising your voice and music choices to align with the unique characteristics of your audience, you can create a more engaging and personalised caller experience.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Understand Your Audience<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Start by gaining insights into the demographics, preferences, and behaviours of your customer base. Are they predominantly young and tech-savvy, or do they belong to an older demographic? Are they located in a specific region or have cultural preferences that influence their tastes? Understanding these factors will help you tailor your voice and music choices accordingly.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Voice Over Selection\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Choose <strong>voice-over artists<\/strong> whose tone, accent, and style resonate with your target audience. If your customer base includes diverse cultural backgrounds, consider using voice talents with neutral accents or multilingual capabilities to ensure inclusivity. For example, if you cater to a younger audience, you might opt for a voice that is upbeat, energetic, and relatable, while a more mature audience might respond better to a voice that exudes professionalism and authority.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Music Selection<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Similarly, customise your choice of music to appeal to the preferences of your customer base. Consider factors such as genre, tempo, and mood to create a musical backdrop that resonates with your audience. If your customers are fans of contemporary pop music, incorporating popular tracks or modern beats into your telephone hold message can help create a sense of familiarity and connection. On the other hand, if your audience prefers a more classical or jazz-oriented ambience, selecting instrumental or ambient music may be more appropriate.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Cultural Sensitivity<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Be mindful of cultural sensitivities and preferences when selecting voice and music options. What may be perceived as soothing and pleasant in one culture could be interpreted differently in another. Take into account cultural norms, traditions, and sensitivities to ensure that your telephone hold message is well-received by all segments of your audience.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Gather feedback from your customers to gauge their response to your customised voice and music choices. Monitor metrics such as caller satisfaction ratings and feedback surveys to identify areas for improvement and refinement. Continuously iterate and adapt your voice and music selections based on customer feedback to ensure that your telephone hold message remains relevant and engaging over time.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Integrate_Voice_Music_and_Script_Seamlessly_to_Create_Engagement\"><\/span><span style=\"font-weight: 400; color: #000000;\">How to Integrate Voice, Music, and Script Seamlessly to Create Engagement<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Align Voice and Music with Script<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Start by ensuring that your voice-over artist, music selection, and script are all aligned in tone, mood, and messaging. The voice should complement the script, conveying its message with clarity and emotion, while the music serves as a backdrop that enhances the overall atmosphere. For example, if your script conveys a warm and welcoming message, choose a voice with a friendly tone and select music that evokes a sense of comfort and positivity.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Use Music as Transitions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Integrate music strategically throughout the hold message to serve as transitions between different sections of the script. This helps maintain continuity and prevents the message from feeling disjointed or monotonous. Consider using shorter musical interludes between announcements or switching to a different music track to signify a change in topic or message.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Incorporate Script Variations<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Keep the script dynamic and engaging by incorporating variations in tone, pacing, and content. Avoid repetitive or monotonous language that may cause callers to lose interest. Instead, use a mix of informative messages, promotional offers, and engaging anecdotes to keep callers entertained and informed while on hold.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Utilise Voice Modulation\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Encourage your voice-over artist to utilise voice modulation techniques to convey emotion and captivate the audience. Varying the pitch, volume, and pacing of the voice can help maintain listener interest and draw attention to key points in the script. For example, using a softer tone for empathetic messages or a more energetic delivery for promotional announcements can help keep callers engaged throughout the hold duration.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400; color: #000000;\">Test and Iterate<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\">Test different combinations of voice, music, and script to gauge their effectiveness in engaging callers. Solicit feedback from customers and analyse metrics such as hold time duration and caller satisfaction ratings to identify areas for improvement. Continuously iterate and refine your approach based on feedback to optimise engagement and enhance the overall caller experience.<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Here\u2019s how you can <\/span><a href=\"https:\/\/studio52.tv\/audio\/telephone-hold-message\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\"><span style=\"font-weight: 400;\">craft the ideal on-hold message for your business<\/span><\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"font-weight: 400; color: #000000;\">Conclusion<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400; color: #000000;\">Selecting the right voice, music, and script for your telephone hold message is crucial for creating a positive caller experience and reinforcing your brand identity. By aligning these elements with your brand&#8217;s personality and values, you can enhance customer satisfaction, build brand recognition, and leave a lasting impression on your callers.<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">At Studio 52, we understand the importance of making thoughtful choices for your telephone hold message. With <\/span><strong>our expertise in voice-over services<\/strong><span style=\"font-weight: 400;\">, extensive music library, and customizable scripts, we can help you create a tailored and engaging message that resonates with your audience.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Let us help you elevate your caller experience and strengthen your brand perception. <\/span><span style=\"color: #3366ff;\"><span style=\"font-weight: 400;\"><span style=\"color: #000000;\">Choose<\/span> <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/studio52.tv\/contact-us\" target=\"_blank\" rel=\"noopener\">Studio 52<\/a><\/span><\/span><\/span><span style=\"font-weight: 400;\"> for all your telephone hold message needs, and ensure that every moment your callers spend on hold reflects the excellence they can expect from your business.<\/span><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span><span style=\"font-weight: 400; color: #000000;\">FAQs<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400; color: #000000;\">How do you write a good on-hold message?<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Write clear and concise messages that reflect your brand&#8217;s personality. Focus on providing useful information, promoting your products\/services, and engaging callers while they wait.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">How do I choose to hold music?<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Consider your brand&#8217;s image and target audience. Select music that aligns with your brand identity and evokes the desired emotions. Ensure the music is pleasant, non-intrusive, and loopable for longer hold times.<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">How do you make a hold message?<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Start by crafting a script with informative and engaging content. Choose a suitable voice-over artist to narrate the script professionally. Then, select background music that complements the message. Finally, mix all elements to create a seamless hold message experience.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today&#8217;s fast-paced business world, every interaction with your customers matters. From the moment they dial your number, their experience can make or break their perception of your brand. One often-overlooked aspect of this experience is the telephone hold message. When a customer is placed on hold, the right voice and music can significantly impact&hellip;<\/p>\n","protected":false},"author":1,"featured_media":30403,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1299,1360,1349,1375,1322,1618,1330,1328],"tags":[970,1275,379,47],"class_list":["post-30402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-audio-production","category-commercial","category-corporate","category-dubai","category-ivr-production","category-ivr-recording","category-ivr-service","category-telephone-on-hold-message","tag-creating-voiceovers","tag-customised-on-hold-music","tag-music-for-telephone-on-hold","tag-telephone-hold-messages-production"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Choosing Right Voice &amp; Music for Telephone Hold 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