Ignore This For Tom

IVR System

/IVR System

4 significant benefits of IVR for businesses

By |September 11th, 2019|IVR Production, IVR Services, IVR System|

Interactive voice response or IVR is an automated system that answers incoming calls and gives customers instructions who then respond to said instructions via keypad or voice recognition to speak with an agent or troubleshoot issues.  IVR has been a staple of contact centers for many years and while there are many competitors in the [...]

Give a better experience to your hotel guests with IVR

By |July 7th, 2019|IVR Production, IVR Services, IVR System|

One of the top concerns of travelers is feeling confident their trip will go well. However, your customer service team probably won't have time to answer every question from every client. A professional grade IVR system will take care of that for you and more. You can give your clients a better experience and save [...]

5 reason why your IVR system needs to be just right

By |June 18th, 2019|IVR Production, IVR Services, IVR System|

It's no wonder that so many businesses are implementing IVR systems. 73% of customers want the ability to solve product/service issues on their own. On top of that, 71% rather use the phone to solve their issues. Those numbers are pretty hard to ignore. However, a poor IVR system can be terrible for your business. [...]

How to use IVR to increase the reach of your marketing

By |June 9th, 2019|IVR Production, IVR Services, IVR System|

One of the bests things about your IVR system is flexibility. There's no need to limit its uses to customer service. In fact, it's kind of a waste. Your IVR has huge marketing potential. Just think about it. Making a client return for more it's always easier than finding a new client. Your IVR is [...]