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ivr production

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3 ways to improve your customer service using IVR

By |August 4th, 2019|IVR Production, IVR Services|

You know how important customer service is to your business. Keeping a returning customer is a lot cheaper than acquiring a new one. Plus, satisfied customers will be much more likely to recommend your brand. That means improving customer service should always be a priority for your business. In this article, we're going to share [...]

Give a better experience to your hotel guests with IVR

By |July 7th, 2019|IVR Production, IVR Services, IVR System|

One of the top concerns of travelers is feeling confident their trip will go well. However, your customer service team probably won't have time to answer every question from every client. A professional grade IVR system will take care of that for you and more. You can give your clients a better experience and save [...]

5 reason why your IVR system needs to be just right

By |June 18th, 2019|IVR Production, IVR Services, IVR System|

It's no wonder that so many businesses are implementing IVR systems. 73% of customers want the ability to solve product/service issues on their own. On top of that, 71% rather use the phone to solve their issues. Those numbers are pretty hard to ignore. However, a poor IVR system can be terrible for your business. [...]

How to use IVR to increase the reach of your marketing

By |June 9th, 2019|IVR Production, IVR Services, IVR System|

One of the bests things about your IVR system is flexibility. There's no need to limit its uses to customer service. In fact, it's kind of a waste. Your IVR has huge marketing potential. Just think about it. Making a client return for more it's always easier than finding a new client. Your IVR is [...]

Here’s why IVR system is essential to your business

By |January 2nd, 2019|IVR Production, IVR Services|

Every business needs an excellent customer support system, and this relies upon how well you bring the customer satisfaction to an important point by giving value to the customer’s time and providing them with a useful solution. Customers overwhelmingly use the phone to resolve their customer service problems and to escalate from Web or chat when [...]

Solve Customers’ Queries with Effective & Innovative Interactive Voice Response (IVR)

By |May 23rd, 2017|IVR Production|

If technologies have taken huge leaps in all sectors, how can audio sector sit on back seat? Now, you may ask what such revolutions in audio industry are. Well, there are many, but to name major two revolutions. 1) Interactive Voice Response (IVR) 2) Telephone Hold Messages (THM). There is a lot to discuss on [...]

5 reasons healthcare facilities must use IVR

By |May 1st, 2017|Audio Production, IVR Production|

Healthcare is a restlessly growing industry. It thrives with continuous innovations in equipment and technologies deployed in patient care. These innovations equip healthcare institutions to provide high quality services and treatment. One such emerging technology which has contributed greatly in the growth of the sector and improving quality of services is IVR. What is IVR? [...]