Telephone On Hold Messaging Services

Transform your callers’ wait time into an opportunity with Studio52’s professional Telephone On-Hold Messages. Enhance customer experience, build trust, and promote your brand with clear, engaging, and customized scripts that keep your audience informed while reinforcing your business identity

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Telephone On Hold Messaging Services
Professional voice recordings for Banking
On Hold Messaging Services solution in Dubai
4000 Companies worldwide
Beyond providing 24/7 customer support
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Our THM Work

Arab Bank Logo

ARAB BANK

Bank of Sharjah Logo

BANK OF SHARJAH

Dubai Bank

DUBAI BANK

NBK BANK

NBK BANK

DIFC

DIFC

ADCB

ADCB

ABUDHABI TERMINALS

ABUDHABI TERMINALS

DUBAI CHAMBER

DUBAI CHAMBER

GOVERNMENT OF AJMAN

GOVERNMENT OF AJMAN

MINISTRY OF INFRASTRUCTURE DEVELOPMENT UAE

MINISTRY OF INFRASTRUCTURE DEVELOPMENT UAE

MINISTRY OF PUBLIC WORKS UAE

MINISTRY OF PUBLIC WORKS UAE

SHARJAH MUNICIPALITY

SHARJAH MUNICIPALITY

ADDRESS HOTEL AND RESORTS

ADDRESS

ARMANI HOTEL DUBAI

ARMANI HOTEL

CANYON HOTEL ERBIL

CANYON HOTEL ERBIL

COURTYARD MARRIOTT

COURTYARD MARRIOTT

DOMAIN HOTEL AND SPA BAHRAIN

DOMAIN HOTEL AND SPA BAHRAIN

GRAND EXCELSIOR HOTEL

GRAND EXCELSIOR HOTEL

KATARA HOTELS QATAR

KATARA HOTELS QATAR

MERIDIEN

MERIDIEN

MOVENPICK

MOVENPICK

RADISSON BLU

RADISSON BLU

SHERATON

SHERATON

THE AIRPORT HOTEL

THE AIRPORT HOTEL

AURIS PLAZA

AURIS PLAZA

CROWNE PLAZA

CROWNE PLAZA

GRAND EXCELSIOR HOTEL

GRAND EXCELSIOR HOTEL

HILTON MAKKAH HOTEL

HILTON MAKKAH HOTEL

CANYON HOTEL ERBIL

CANYON HOTEL ERBIL

HOLIDAY INN

HOLIDAY INN

KUURU JEDDAH

KUURU JEDDAH

AMERICAN HOSPITAL

AMERICAN HOSPITAL

CEDARS

CEDARS

JDC

JDC

NOOR HOSPITAL

NOOR HOSPITAL

RAK HOSPITAL

RAK HOSPITAL

ZULEKHA HOSPITAL

ZULEKHA HOSPITAL

Al ZAHRA

Al ZAHRA

DR JOY

DR JOY

ADNATCO

ADNATCO

DUBAI FUEL

DUBAI FUEL

SHELL

SHELL

DUBAI PROPERTIES

DUBAI PROPERTIES

KM PROPERTIES

KM PROPERTIES

UNION PROPERTY

UNION PROPERTY

MERAAS

MERAAS

CONCORDE CORODEX

CONCORDE CORODEX

DUBAI CHAMBER OF COMMERCE

DUBAI CHAMBER OF COMMERCE

ELEMEC OMAN

ELEMEC OMAN

LANCOME

LANCOME

LEYLATI

LEYLATI

DCM

DCM

DYSON

DYSON

LADYBIRD

LADYBIRD

ULTIMATE MOTORS

ULTIMATE MOTORS

ETISALAT

ETISALAT

Advantages

Why Choose Us for Telephone on Hold Messaging Services ?

Multilingual on hold message recording
Engage callers with clear messaging
Professional on hold messages UAE
Build a strong professional image
On hold message recording service Dubai
Share timely offers & information
Industries Benefits

Transforming Businesses Across Industries

01

Industries Benefits

Deliver important financial information and services efficiently and clearly to your customers.

02

Real Estate

Keep callers engaged with property updates while they wait.

03

Hotels & Hospitality

Provide helpful info on check-in times, services, and local attractions

04

Medical & Healthcare

Reduce call drop-offs by engaging patients with useful health information on hold.

05

Government Services

Build trust and transparency with professional, informative voice messages.

Our Process

How We Turn Your Ideas Into Reality

Write/Receive Script

01

We collaborate with you to write a script that clearly communicates your message and aligns with your brand’s voice.

Select Artist

02

Choose from our pool of talented voice artists to find the perfect voice that matches your brand’s personality and the tone of your messages.

Translate & Localize

03

Reach a broader audience by translating your script into different languages and regional dialects, making it clear and accessible to everyone.

Record

04

We record in a professional, soundproof studio to guarantee the highest quality audio with no distractions or noise.

Edit

05

We meticulously edit the recordings to remove unwanted noise, ensuring a smooth flow and clarity in every message.

Final Mix

06

We finalize the mix, ensuring the audio is consistent, polished, and meets your specifications before delivery.

Deliver

07

We deliver your IVR prompt recordings on time, ready for seamless integration into your systems.

Contact

Get in Touch - Let's Create Something Amazing!

Dubai, UAE Studio 52 Arts Production Suite 402, Sobha Ivory 2, Business Bay, PO Box: 80752, Dubai, UAE

Let's Connect

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FAQ's

Have Questions? We Have the Answer!

01

Do you offer seasonal/festive/holiday THMS?

Yes, we offer seasonal/festive holiday telephone on-hold messaging service, including ones with promotional offers or reassurance on-hold messages. We will analyse your audience, understand your offer and create a script accordingly. Then, we will select an ideal voiceover artist to record your on-hold message. Please let us know your promotional offer and other requirements. We would be happy to help.

We offer on-hold message services in popular languages such as English, Arabic, Emirati, etc. We have a professional network of voiceover artists trained in 30 different languages to cater to the demand for on-hold messaging in diverse languages. They have a meticulous understanding of diverse dialects. Such local audio customizations help your brand connect better to your audience.

Yes, incorporating music and sound effects makes on-hold messages more engaging. It improves the on-hold experience to a great extent. Music serves as a very powerful element in your on-hold message for effective communication. Our audio production team ensures that they use licensed music to avoid any legal issues post-production. At studio 52, we help you create on-hold messages from scratch and use licensed music for your on-hold message so you don’t have to worry about legal complications.

Yes, we create on-hold messaging in multiple languages. We will craft the script accordingly, depending on whether you want to serve diverse customers with bilingual or multilingual on-hold messages. Please reach out to us for further queries.

Yes, we have had the opportunity to work with renowned businesses in banking, hospitality, healthcare and more. Clients such as Radisson Blu and Arab Bank have entrusted us with their on-hold messaging needs. Please visit the following link to find reference on-hold messages by filtering your industry.