Interactive Voice Response Systems or IVRs are the core of the Customer Service function. Intelligent IVR systems enhance the efficiency of Customer Service and help to deliver a smooth, delightful and often repeatable customer experience to a tourist at a hotel, a caller at a bank or any other commercial business/institution.
IVR not only provide desired customer information 24*7 but also helps to build brand image and personality. Often used extensively in the hospitality business, IVRs are extremely useful for marketing, branding and customer service as well as customer retention.
At Studio 52 We Listen. Advice. Record, together. Our voices have been heard on national commercials and on telephone systems worldwide by more than 4,000+ companies. Your trusted partner for IVR production with clear dialect and original voice quality.