IVR Recording

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Interactive Voice Response Systems or IVRs are the core of the Customer Service function. Intelligent IVR systems enhance the efficiency of Customer Service and help to deliver a smooth, delightful and often repeatable customer experience to a tourist at a hotel, a caller at a bank or any other commercial business/institution.

IVR not only provide desired customer information 24*7 but also helps to build brand image and personality. Often used extensively in the hospitality business, IVRs are extremely useful for marketing, branding and customer service as well as customer retention.

At Studio 52 We Listen. Advice. Record, together. Our voices have been heard on national commercials and on telephone systems worldwide by more than 4,000+ companies. Your trusted partner for IVR production with clear dialect and original voice quality.

Our Process

Write/Receive
Script

We start by receiving and evaluating your requirements and Flow chart of the audio prompts.

Select Artist

Choose the talent, Accent, tonality and language which best suits your brand from our experienced professional pool of Voice Over Artists.

Translate

We are experts in producing audio in more than 30 different languages, just choose your dialect & we shall furnish the right match for the project.

Record

Recording is scheduled in our state of the art professional studios with professional audio quality conversion suitable for the available IVR device.

Edit

The audio is mixed with suitable music and produced in various formats old and new.

Final Mix

Audio is enhanced with a touch of magic and special effects for the best results at the final mix stage.

Deliver

Production is delivered in the committed timeline and optimum quality to play on the IVR audio devices.

FAQ'S

How to create an IVR recording

Implement the following practices to create exceptional IVR recordings: Keep your welcome message brief to address caller queries promptly. Simplify menu options and use intuitive language to guide your customers effortlessly. Maintain consistency in vocabulary and tone and reinforce your brand voice. Selecting a voice and music that aligns with your brand identity is also essential. Lastly, personalise interactions based on caller context and information. If you still need further clarification, please reach out to our experts for a free consultation.

What languages do you support for IVR recordings?

We provide 30+ language options for IVR recordings. These languages include Arabic, English, Hindi, and other popular languages in the UAE to serve your diverse audience. We also offer international language translations for Italian, Portuguese, Urdu, and Russian. Visit this link and scroll down to find your desired language option.

Do you offer male and female voice options for IVR recordings?

Yes, we do offer male and female voice options for IVR recordings. We understand the importance of establishing a personal connection with your audience. Hence, not only do we offer male and female voice options, but also IVR recordings in multilingual options.

Can you assist with IVR script writing or refining existing scripts?

Yes, we assist with IVR scriptwriting and refining existing scripts. Our scriptwriters are not just writers; they are seasoned marketers. They understand brands and tonality and craft it in a way that generates maximum audience appeal.

Can you deliver IVR recordings in specific formats required by phone systems?

Yes, we offer flexibility in delivering IVR recordings across different formats. Usually, we share IVR recordings in popular formats such as MP3 WAV that are more compatible with most phone systems. If you prefer G711 or VOX, let us know of your expectation and we will deliver it in the desired format. 

Top IVR Recording Service Provider

Make Those 30 Seconds Count With a far more Engaging IVR Message.

IVR Recording

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