There is a lot of potential building up with the Arabian Travel around the corner. The leading event for the middle east travel industry is expecting 28,000 visitors this year. Phones will be going wild, are you sure that your call center will be able to handle that spike of traffic? If you don’t have one yet, this is the perfect opportunity to install an IVR System.
What is IVR?
An Interactive Voice Response system works as a virtual receptionist for your business. It will receive any incoming calls and handle any request that doesn’t require your executives’ attention. A good IVR system will save the time of your clients and executives, a great IVR system will give your executives an inside into your client’s needs, letting them fine-tune their sales pitch for each situation.
An IVR system will let you gather basic client information; It will automatically answer frequently asked questions; It will handle reservations and other processes; In short, it will give your executives the time they need to deal with all the extra traffic from the Arabian Travel Market.
Why start now?
There are many reasons to invest in an IVR system, it will be a time saver that works tirelessly around the clock. However, the rush expected for the Arabian Travel Market creates a particular opportunity to take the leap. It’s understandable to be hesitant with any investment, a successful business needs to be careful with its budget. Let’s take a closer look at why this is the perfect time to install an IVR system for your business.
You don’t want to miss any calls
The Arabian Travel Market will mean a surge of new possible customers. These clients will be unfamiliar and receptive, which is great for conversion. However, this makes missing any calls a lot riskier. Considering the circumstantial need for your services, it will be more likely to lose them to a competitor. A proper IVR System will eliminate this risk, keeping callers engaged while they wait for your executive.
Mitigate installation costs
Let’s face it, there are too many upsides to getting an IVR system. It will improve efficiency, make your business feel bigger, and save you a lot of money in the long run. The only real issue is committing the initial investment. That’s another important reason to it now, the rush of new customers which would overload your executives will help mitigate starting costs. The system will basically pay for itself in a couple of months.
Give your executives time for the extra business
How will your executives handle all the extra business coming your way? Answering phones will lose priority when they need to deal with all the orders. With an IVR system answering frequent questions and performing basic inquiries your executives will be free to handle all the extra business. Forget about deciding between securing new customers and sustaining the quality of service. The right IVR system will let you do both.
Don’t settle, you can get the right IVR system
If you’re ready to install an IVR system for your business, there’s just one thing left to do. You need to make sure your investment pays off by choosing the right IVR system. We can produce for you a world-class IVR system that will exceed your expectations. Get a free consultation. CALL NOW +971-4-454-1054.