While On-hold, Silence Is Not Golden!

27 December , 2017 by Rashida Saeed
telephone hold message

Whether you have a pro voice talent that records phone greetings and on hold messages than that demonstrates that you are a company that pays attention to detail, values their clients and appreciates quality and professionalism. By entrusting their recordings to a pro voice over they know they’ll get a top quality audio recording in the audio format demanded by their phone system. The script will be read by a knowledgeable narrator who might deliver a clear, persuasive and regulated voice over. In case your business utilizes an on Hold message as part of the phone recordings bundle, this shows a company that looks after their callers.

They know that a caller may get frustrated on hold if faced with only silence. They’d like to create the on hold experience as enjoyable possible and aim to provide an educational and entertaining message in addition to reassuring them they are a valued client. An expert on hold message shouldn’t only enhance your business image; it should also promote your business services and products. Your telephone hold messages must inform your callers about your general working time, where you are located, together with other frequently asked questions. Notably your messages must say what you or your company can do, how you can do it and how it can help your callers and resolve their issues. You’ve your caller’s undivided attention so utilize it to efficiently promote your company. Many researches have shown that callers placed on hold really make purchase decisions based upon what they hear while they’re on hold.

Choose your on-hold service provider

On hold messages are a great way to sustain interest of callers and at the same time advertising your business. In fact 85% of callers prefer on hold messages over silence. It is proven that callers stay on the line up to 25% longer when provided with on hold messages compared to silence or mere background music. So, it is obviously a wise choice to go for on hold messages. And just the same, it is equally important to select a right telephone hold message provider. Because the highest proportion of your marketing budget is spent on inducing a customer call. So when you do receive that call, you must leave no stones upturned to ensure that the call is handled efficiently. Be wise while selecting an appropriate telephone hold message provider.


As you know, we have versatile experience of more than 4 decades and a team of professionals who take every step that work in the favor of your brand. But apart from that, while purely talking about audio production we have many reasons for which you can choose us.

  • Innovative message
  • Extensive library of background sound
  • Voice over in 20+ languages and plenty of dialects
  • Specialized in multi-lingual communication for a wide spectrum of industries
  • Precise modulation of tones to strike the right chord of emotions
  • Embedded with special sound effects to keep the listener intrigued
  • Delivery in short turn-around time

We are one of the renowned audio visual companies in Dubai and we have a lot to offer to make your business successful. Are you ready to begin success journey for your business? If yes, then connect with us at www.studio52.tv/contact


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While On-hold, Silence Is Not Golden!

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