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Importance of UX Design for IVR Systems

Interactive Voice Response (IVR) systems became the front of many enterprises. People don't want to make a trip for something that could be handled over the phone. Plus, the cost reduction an IVR system represents is hard to ignore. You just need to make sure not [...]

By |May 5th, 2019|Categories: IVR Production, IVR Services|Tags: , , |0 Comments

How to reinforce your safety policy with content

If you're a business owner, you probably spent a good deal of time crafting a safety policy for your employees. The precautions they take will be custom to your business, you can't expect every new employee to be familiar with them. Your employees might operate heavy [...]

By |May 1st, 2019|Categories: safety video production|Tags: , |0 Comments

5 tips to make sure your IVR actually improves consumer satisfaction

Customer support is the backbone of every business. You might be the best in your field, have the most competitive prices, or present the most comprehensive service. None of that will matter if your clients are not happy. In this article, we're going to cover one [...]

By |April 28th, 2019|Categories: IVR Production, IVR Services|Tags: , , |0 Comments

Get more bookings with video marketing

Hotel video marketing is a rising trend. It's a great way to present what makes your hotel special, giving viewers a glimpse of the experience they are looking for. There is also a high demand for video content on the internet, 78% of people watch online [...]

By |April 24th, 2019|Categories: video marketing, video production|Tags: , |0 Comments

Don’t miss any calls during the Arabian Travel Market

There is a lot of potential building up with the Arabian Travel around the corner. The leading event for the middle east travel industry is expecting 28,000 visitors this year. Phones will be going wild, are you sure that your call center will be able to [...]

By |April 16th, 2019|Categories: IVR Production, IVR Services|Tags: , , |0 Comments

How to plan a successful video marketing strategy

Video content is important for most marketing strategies, 87% of marketers use it (Hubspot 2018). That's not surprising considering that 54% of internet users want to see more video content. There is a lot of competition. However, the high demand makes the format very effective for [...]